Shipping policy

SHIPPING
Orders are shipped via USPS generally within 5-7 business days (excluding holidays) after we receive your order (orders after 2 pm MST time will be counted as next day). Once shipped, your order can take between 2-5 business days for USPS to deliver your package if there are no delays. When your order is shipped, you will receive an email with a tracking number you can use to monitor its progress.

*Public Menace has the same access as clients do when it comes to package tracking, which can be found at: https://tools.usps.com/go/TrackConfirmAction_input

During the holidays, shipping may be delayed, so please order with extra time in mind. Shipping may also be delayed sometimes due to things out of our control (storms, etc).

INTERNATIONAL ORDERS
International orders range from 1-3 weeks for delivery. We are also not liable for any international custom/duty tax. Before ordering, please check with your country regarding your customs taxes as we cannot control these things.

LOST/DAMAGED SHIPMENTS

USPS failures are not the fault of Public Menace and do not reflect how we treat our customers. What happens after the shipment leaves our warehouse is out of our control.

MOCKUPS 

All product images are mocks and may not be 100 percent exact sizing of graphic or placement. Design and color also may vary. Different screen settings can cause coloring differences as well. Please contact us with any questions prior to ordering.

VERIFY YOUR ADDRESS
Be sure to verify your address as we will ship to the shipping address listed in the order confirmation/receipt. This includes Paypal and META addresses. Any packages returned due to wrong or incorrect addresses will be reshipped at the cost of the purchaser and are not eligible for a refund.

DAMAGES
In the unlikely chance that you should receive damaged, defective, or the wrong item(s), please message us within 3 days of the confirmed order delivery date and we will do our best to assist you. If the damage is due to Public Menace we will cover a new item and shipping, but must be reported within 3 days of delivery date. If the damage is due to USPS and no insurance was purchased, we can not provide a replacement.

*Any items sent back with no notice or approval from the warehouse will be declined and sent back to the sender. All policies are accepted with purchase.